Install IPTV on the Amazon Fire TV Stick in 5 minutes

Which app should you choose?

If it doesn’t work

• The picture freezes at peak hours

  Most of the time, it’s the wifi. Tucked behind the TV, the Fire TV Stick gets a weak signal, especially on the 2.4 GHz band, which is saturated in the evening. If your router offers a 5 GHz network, connect the stick to it. Otherwise, use the HDMI extender that came in the box to move it clear of the TV. The most stable option remains the Ethernet adapter for Fire TV, wired straight into your router. If the picture still freezes, write to us on WhatsApp.

• You can’t find the “Developer options”

  On recent versions of Fire OS, the menu is hidden. Go to Settings → My Fire TV → About, select your device name and press the centre button seven times: a message confirms developer mode is enabled. Go back one screen: “Developer options” appears under About, with the permission for apps from unknown sources. Two minutes, and nothing irreversible.

• The app won’t launch after an update

  A Fire OS update can block an app installed outside the store: it then refuses to open. Your credentials, though, don’t change. Reinstall the player via Downloader — we’ll resend the exact address on WhatsApp if you no longer have it — then sign back in: your channels reappear. If the installation is refused on your model, tell us: we’ll point you to a player available on the store.

• Your credentials are rejected

  Nine times out of ten, it’s a typo: an O mistaken for a zero, a stray space at the end of the password, an incomplete URL. Copy the three fields exactly as they appear in our WhatsApp message, and check you’re on the “Login with Xtream Codes API” screen, not the one for adding an M3U file. If it still fails, send us a screenshot: we’ll check your account on the server side.

• A channel cuts out or the screen stays black

  Try another channel first. If everything else works, the problem is with that particular stream: report it on WhatsApp and we’ll restore it or point you to an alternative. If everything is black, unplug the stick for twenty seconds — its limited memory eventually fills up — then clear the player’s cache in Settings → Applications → Manage Installed Applications. In the vast majority of cases, everything comes back after this restart.