Support 7 days a week
Frequently asked questions
Everything you need to know before getting started.
All about the service
How does the free 24-hour trial work?
Send us a message on WhatsApp and get your trial access within minutes. You test the service for 24 hours, with no commitment and no credit card. If you’re happy, you then choose your plan.
Which football matches can I watch?
The 2026-27 season is under way: the big European leagues, the Moroccan league, and African and international competitions are available live, with commentary in French and Arabic, in quality up to 4K UHD.
What’s included in the subscription?
Over 17,000 live channels (sport, cinema, entertainment, Moroccan, French and international channels) and over 80,000 movies & series on demand, updated regularly.
Is IBO Player activation included with my subscription?
Yes. Every 12-month Premium 4K or VIP 4K subscription includes 12 months of IBO Player activation for one compatible device. We guide you through installation and setup on WhatsApp. This offer covers the app license, which is separate from your service subscription; both last 12 months. It does not apply to 1-, 3- or 6-month subscriptions or to other players. We check your device’s compatibility with you before activation.
Does the service work in Europe?
Yes. Our servers are optimised for Morocco and Europe (France, Belgium, Spain, Germany, the Netherlands…). It’s the ideal service for the diaspora: all your Moroccan and European channels in one place.
Which devices are compatible?
Smart TV (Samsung, LG, Android TV), Android boxes, Amazon Fire Stick, Apple TV, smartphones and tablets (iOS/Android), PC and Mac. Setup takes about 5 minutes and we guide you step by step on WhatsApp.
What’s the difference between Premium 4K and VIP 4K?
Both plans give access to the same full catalogue in 4K UHD. VIP 4K runs on our fastest server: top priority even at peak times (match nights), daily VOD updates and priority 24/7 support.
How do ordering and payment work?
Everything happens on WhatsApp: you choose your plan, we tell you which payment methods are available in your country, and you receive your access within 5 minutes of confirmation.
I’m in Europe — can I pay in dirhams?
Prices are shown automatically in your region’s currency. For any special case (paying from Morocco for a relative, a different currency…), message us on WhatsApp and we’ll find the best solution.
What if it doesn’t work for me?
That’s exactly what the free 24-hour trial is for: you test the real quality at home, on your own connection, before paying. And our technical support stays available 7 days a week on WhatsApp.
Another question?
No need to look further — message us directly and a member of the team replies within minutes.
Quick reply, 7 days a week — in French or Arabic.